Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? Here's how to reach the Best Crypto Casinos team.
How to reach us
The best way to contact us is by email at [email protected]. We read every message and try to reply within 48 hours, though it can take a little longer during busy periods. Please include as much detail as possible — the name of the casino, a screenshot, or a link to the page in question — so we can look into it properly.
What we can help with
- Corrections or updates to our reviews and rankings of crypto casinos, bonuses or payout information
- Questions about how we assess sites, including licensing, coin support and withdrawal speed
- Reports of a casino behaving differently from what our review describes
- General feedback on the site, its content or its usability
- Media or partnership enquiries
What we can't help with
We're an independent review and comparison site — we don't operate any of the casinos listed here, hold player funds, or have access to individual accounts. If you have a dispute over a deposit, withdrawal, bonus or account restriction, you'll need to contact that casino's own support team directly, since only they can act on account-specific issues. Similarly, we can't provide legal or tax advice; for questions about how gambling winnings or crypto gains are taxed in your state, speak with a qualified professional.
Reviewing your experience
If you've played at a site we've reviewed and had an experience — positive or negative — that doesn't match what we've written, we want to know. Reader reports are one of the ways we keep our rankings honest and up to date, alongside our own research into licensing, payout speed and game fairness. This doesn't replace our editorial method, but it does help us flag sites that deserve a closer look.
Before you get in touch
A few things are worth checking first, since they answer most of the questions we receive:
- For background on how offshore crypto casinos operate and what "no KYC" actually means for US players, see our full guides rather than emailing for a quick answer — the detail matters here.
- If your question is about gambling responsibly, setting limits, or self-exclusion tools, our Responsible Gambling page covers this, including the national helpline.
- For questions about who writes and fact-checks our content, visit About Us.
- For questions about site use, disclaimers or liability, our Terms and Conditions page has the details.
A note on gambling and support
Best Crypto Casinos is a review and comparison resource, not a gambling operator, and nothing on this site should be read as encouragement to gamble beyond what you can comfortably afford to lose. Crypto casinos carry the usual risks of online gambling plus the added volatility of holding cryptocurrency, and offshore sites — most of which are licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator — may not offer the same player protections or self-exclusion tools as state-regulated operators. If gambling stops feeling like entertainment, free and confidential support is available through the National Problem Gambling Helpline at 1-800-GAMBLER. All content on this site is intended for adults of the legal age required by the operators reviewed (18+ or 21+ depending on the site and applicable state rules) and is not directed at anyone under that age.